Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.
Shipping Times
Shipping times may vary depending on your location. Estimated delivery times will be shown at checkout.
Please note that delivery times are estimates and may be affected by carrier delays, holidays, or high order volumes.
Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email so you can monitor the status of your delivery.
Shipping Delays
While we do our best to ensure orders are shipped quickly, delays may occasionally occur due to shipping carriers or circumstances beyond our control.
Shipping Issues
If you experience any issues with your shipment, such as delays or delivery problems, please contact us with your order number and tracking information. We will review the situation and assist you as best as possible.
Incorrect Shipping Information
Please ensure your shipping address is correct before completing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.
Lost or Stolen Packages
Once an order has been shipped and marked as delivered by the carrier, we are not responsible for lost or stolen packages. If you believe your package has been lost, please contact the shipping carrier directly for assistance.